Privacy Policy

1. Introduction

BidNexus ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Platform.

2. Information We Collect

Account Information: Name, email address, company name, phone number, and authentication credentials (e.g., Google OAuth profile data) when you register.

Profile Information: Business address, service categories, certifications, insurance details, and other information you choose to add to your profile.

RFQ and Bid Data: Details about projects, properties, service requests, pricing, timelines, and communications between users.

Usage Data: IP address, browser type, device information, pages visited, and actions taken on the Platform. We may use cookies and similar technologies for this purpose.

3. How We Use Your Information

We use your information to: (a) provide, maintain, and improve the Platform; (b) match Facilities Managers with relevant Vendors; (c) facilitate communications and transactions between users; (d) send notifications, updates, and marketing communications (which you may opt out of); (e) detect and prevent fraud, abuse, and security incidents; and (f) comply with legal obligations.

4. Information Sharing

We do not sell your personal information. We may share your information with: (a) other Platform users as necessary to facilitate RFQs and bids; (b) service providers who assist us in operating the Platform (e.g., hosting, analytics, email delivery); (c) legal authorities when required by law or to protect our rights; and (d) in connection with a business transfer such as a merger or acquisition.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Platform. You may request deletion of your account and associated data at any time. Some information may be retained for legal, tax, or fraud-prevention purposes as required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to: (a) access, correct, or delete your personal data; (b) object to or restrict certain processing; (c) export your data in a portable format; and (d) lodge a complaint with a data protection authority. To exercise these rights, contact us at privacy@bidnexus.co.

8. Cookies

We use cookies and similar technologies to remember your preferences, authenticate sessions, and analyze Platform usage. You can manage cookie preferences through your browser settings. Disabling cookies may affect Platform functionality.

9. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Platform. Your continued use after changes take effect constitutes acceptance of the revised Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@bidnexus.co.